Payments/upgrades
How Do I Cancel My Subscription
To cancel your subscription please go to 'your account' and under 'your subscriptions' section you will see your active subscriptions and the cancel button. If you have any trouble please contact support.
Once I Have Cancelled, Will I Have The Access I Have Paid For?
If you have cancelled your subscription with WF you will still have access for the month you have paid for.
For example if your monthly payment was taken on the 1st January and you cancelled on the 15th January, you will still have access to your plan until the 1st February. If you have any problems please contact us at support.
How Do I Upgrade?
To upgrade your plan please go to 'My Feed' in here you will be able to see your active subscription and upgrade to another plan.
How Do I Downgrade?
To downgrade your plan please go to 'My Feed' in here you will be able to see your active subscription and upgrade to another plan.
If I Downgrade Will I Be Refunded?
If you downgrade your plan before your next payment date you will not receive a refund, your new lower charge will start on the next payment date.
For example if your monthly payment was taken on the 1st January and you downgrade on the 15th January, your new subscription payment will be taken and start on the 1st february.